Frequently asked questions

Where do you ship?

We currently ship within the United States only. We hope to offer international shipping in the future!
How long will it take to process my order?

Orders are typically processed within 2–4 business days. This does not include weekends, holidays, or the time your package spends in transit.
How can I track my order?

Once your order ships, you’ll receive a confirmation email containing your tracking information.
Where is your swimwear made?

Every piece is handmade in Bali.
How much does shipping cost?

Standard U.S. shipping is $6. Orders of $100 or more qualify for free standard shipping.
What makes Lottie’s Swimwear special?

Each piece features an original, hand-drawn print and is handmade in Bali using premium recycled fabric. Our swimwear is double-lined, printed inside and out, and finished with seamless construction for a smooth, comfortable fit.

Made for salty hair, sunny days, and your forever summer.
Is your swimwear made from recycled materials?

Yes! Our swimwear is made with premium recycled fabric.
Are the prints original?

Yes. Our prints are hand-drawn and thoughtfully created for Lottie’s Swimwear.
Can I change or cancel my order?

If you need to change or cancel an order, please email lottiesswimwear@gmail.com as soon as possible. We’ll do our best to help, but changes cannot be guaranteed once an order has been processed or shipped.
How can I contact Lottie’s Swimwear?

For questions about your order, sizing, products, or anything else, email us at lottiesswimwear@gmail.com. Please include your order number when contacting us about an existing order.

Returns & Exchanges

We want you to love your Lottie’s! If your bikini isn’t quite the right fit, we’re happy to offer an exchange within 14 days of delivery.

To be eligible for an exchange, items must be unworn, unwashed, and in their original condition with all tags and hygienic liners still attached. For hygiene reasons, swimwear that has been worn or has had the hygienic liner removed cannot be exchanged.

At this time, we do not offer returns for refunds.

Customers are responsible for the cost of shipping their item back for an exchange. Once the item is received and approved, Lottie’s will cover the cost of shipping the replacement item back to the customer. Exchanges are subject to product and size availability.

If the requested size is unavailable, the customer can choose another available item or receive store credit for the value of the item being exchanged.

Charms are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

If an order arrives damaged, defective, or incorrect, please contact lottiesswimwear@gmail.com with the order number and photos of the issue so we can make it right!